The message or advertisement: “Your Android has been infected with a virus. Tap OK to remove now.”, is a fake. If you are browsing the internet on your Android device and the message pops up, please do not follow the instructions in it. This is because, the message will always popup claiming that your Android device is infected with a virus even when it is not. The advertisement is considered spam and there is no virus or other malware threats.
To check for viruses or malware on your mobile device or computer, always ensure that you have antivirus software installed. If you do not have antivirus software on your Android device, you can install a free or commercial one from the Google Play store. Click here to view a list of antivirus software in the Google Play store.
Android users whose mobile devices are constantly getting pop-ups, can do the following to fix the problem:
- Put your Android smartphone in Airplane mode,
- Open your web browser on your Android phone and let the page load,
- Go to “Settings,”
- Click “Privacy,”
- Click “Clear your Private Data” or “Clear browsing data,”
- Clear your “Browser History” and Cache.
- go to “Settings”
- change your “Homepage” to something else, if “www.hetria.xyz” is set as your default Homepage.
- Go back to “Settings”
- Go to “Application Manager”
- Remove all unknown apps, or apps you think maybe causing the popups under the “Downloaded” section.